Membership Freeze Request
Please fill out and submit a form to request a freeze of your active membership.
Freeze Policy for Renewing Memberships (only):
A term/renewing membership may be paused one time per calendar year.
A pause request form must be submitted a minimum of 5 days prior to the requested hold dates.
Freezing your membership does not cancel your membership payments or term agreement. Once your freeze is in place, it will be like pausing time. Your original payment schedule will resume once your scheduled freeze ends.
Maximum freeze available by membership:
12 month term memberships: 30 day freeze
6 month term memberships: 2 week freeze
3 month term memberships: 1 week freeze
Membership Cancellations
If you are looking to cancel a active renewing membership, please review the following policies for cancelling within an active term commitment:
Buyout: A member is allowed a one time buyout cancellation option whereas a fee of $250 or 50% of the remaining value of the contract must be paid to cancel the membership contract.
Moving policy: If during the original term of your renewing membership contract you relocate more than a 20 mile radius from this business, you may cancel the agreement by paying a final payment and providing a 30-day written notice and proof of relocation in the form of a newly issued driver’s license, utility bill or newly signed lease agreement with new address presented on it. Any pre-paid dues will be refunded, except for a cancellation fee of $50.
Disability/Death: If you die or become permanently disabled, you or your estate may cancel this contract by providing a written request and certifiable proof of death or disability. For permanent disability, your doctor must provide certification of the disability and state that you are unable to use the facilities. Any pre-paid dues will be refunded and no cancellation fee will be charged.
If you meet one of these criteria for cancellation, please send an email to info@resilienceyoga.org with the required information.